Terms of Service

1. Acceptance of Terms

By accessing or using the ObserveReport platform, you agree to these Terms of Service. If you do not agree, you may not use the platform. Access is granted by the security company (your "Company") that provides your account; individual sign-up is not available to the general public. If you use the platform on behalf of a Company, you represent that you are authorized to bind that Company to these terms.

2. Description of Service

ObserveReport is a security-workforce management platform providing shift scheduling, GPS-verified clock-in/out, site tours and checkpoint scans, incident and activity reporting, and communications between security personnel and their clients. The platform is operated by BAH Ventures LLC, a Nevada limited liability company doing business as ObserveReport ("BAH Ventures LLC," "ObserveReport," "we," "us," or "our"), and made available to authorized users of subscribing Companies only.

4. User Accounts

Accounts are created and managed by your Company's administrators. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify your administrator immediately of any suspected unauthorized access. ObserveReport is not liable for loss arising from your failure to safeguard your credentials.

One account per person. Accounts are personal. Do not share your password, do not sign in as another person, and do not let another person work a shift, file a report, scan a checkpoint, or clock in or out under your account. Records created under an account are attributed to that account holder and are relied on for pay, for client reporting, and potentially as evidence.

Shared site phones. A Customer may issue one device that several people use at a site. Sharing the device is permitted; sharing an account is not. Each person signs in with their own credentials and signs out at the end of their shift so the next person signs in under their own name. The platform offers automatic sign-out on shared devices to support this, and the Customer is responsible for instructing personnel accordingly.

5. Location Data and Monitoring

Clocking in, completing checkpoints, and filing location-tagged reports require access to your device's precise GPS location. By using these features, you consent to the collection and storage of your location data as described in our Privacy Policy. Location is collected only in connection with work activity and not in the background.

Your Company and its authorized clients may review GPS clock-in/out coordinates as part of normal workforce management. If you are a Company, you are responsible for ensuring you have any required notices, consents, and legal basis to use these monitoring features with your personnel under applicable employment and privacy laws.

6. Notifications

By enabling notifications, you consent to receive operational email and/or push messages from ObserveReport relating to your shifts, tours, and reports. You may opt out at any time in your account or device settings.

7. Acceptable Use

You agree to use the platform only for its intended purpose and in accordance with applicable laws and your organization's policies. You agree not to:

• Submit false clock-in, clock-out, or location data
• File inaccurate or misleading reports
• Access data belonging to sites, personnel, or companies you are not authorized to access
• Reverse-engineer, scrape, overload, or disrupt the platform, or probe its security without authorization
• Use the platform in any way that violates applicable law, including private-security, labor, and privacy regulations

8. Customer Data and Accuracy of Records

As between the Company and ObserveReport, the Company owns the data it and its users submit ("Customer Data"). ObserveReport is granted the limited rights needed to host, process, and display Customer Data to provide the service.

Shift records, tour logs, and reports may be used for payroll, client billing, compliance, and legal purposes. You are responsible for the accuracy of information you submit. Submitting false records may constitute grounds for disciplinary action or termination under your employment or service agreement.

9. Customer Compliance Responsibilities

The Company subscribing to ObserveReport (the "Customer") is the employer of the personnel whose data is processed and is solely responsible for lawful use of the platform. Without limiting the Terms, the Customer is responsible for:

• Employee notice and consent. Providing any notice, and obtaining any consent, required by applicable law before enabling GPS clock-in verification, on-shift location while the app is open, photo capture at clock-in or clock-out, or any other monitoring feature. Requirements vary by state, and some states impose specific rules on electronic monitoring of employees.
• Wage and hour compliance. Configuring overtime rules, pay periods, break tracking, and time-off policies to match the law of every state in which its personnel work. State overtime presets provided in the platform are conveniences based on our reading of publicly available law as of the date shown, are not legal advice, and must be verified by the Customer against current statutes and the Customer's own circumstances (including collective bargaining agreements and written schedule agreements). The Customer remains solely responsible for the accuracy of pay.
• Records and retention. Determining what records must be kept, for how long, and producing them when legally required. Direct messages, reports, audit logs, and timesheets are Customer records.
• Access control. Assigning administrator roles and permissions appropriately, and promptly deactivating personnel who leave.

ObserveReport provides software. It does not provide legal, payroll, tax, or human-resources advice, and no feature, template, preset, or document in the platform constitutes such advice. The Customer should consult qualified counsel about its obligations in each state where it operates.

10. Intellectual Property

The ObserveReport platform, including its software, design, and content, is the property of BAH Ventures LLC (dba ObserveReport) and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the platform for your authorized work purposes only. You may not copy, modify, distribute, resell, or sublicense any part of it without written permission.

Mobile applications. The same limited license covers the ObserveReport mobile applications for iOS and Android, installed on a device you own or control, solely for your authorized work purposes and for as long as your account remains active. You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of the applications, remove any proprietary notices, or use the applications to build a competing product, except where such a restriction is prohibited by law.

Apple and Google. These Terms are between you and BAH Ventures LLC only, not with Apple Inc. or Google LLC. Those companies are not responsible for the applications or for support, maintenance, or any claim relating to them, and neither company is a party to these Terms. Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iOS application and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government restricted-party list.

11. Disclaimers and Limitation of Liability

The platform is provided "as is" and "as available." ObserveReport makes no warranties, express or implied, regarding reliability, availability, or fitness for any particular purpose. ObserveReport is a management and record-keeping tool; it is not a guarantee of physical security, guard performance, or safety outcomes, and does not replace your own security procedures and supervision.

To the fullest extent permitted by law, ObserveReport shall not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. ObserveReport's total liability for any claim will not exceed the amounts paid to ObserveReport in the twelve months before the event giving rise to the claim (or, for free-tier use, one hundred U.S. dollars).

12. Service Availability, Support, and Changes

We aim to keep the platform available continuously, but the service may be unavailable during maintenance, during provider outages beyond our control, or because of faults. Any specific uptime commitment applies only where a signed subscription agreement with the Customer states one.

Work offline. The apps queue clock events, reports, tours, and checkpoint scans while a device has no connection, and send them when the connection returns. Queued work is stored on the device only until the device syncs, and can be lost if the app is deleted or the device is lost, wiped, or damaged before syncing.

Support is provided to the Customer's administrators; individual users should contact their own administrator first. We may add, change, or discontinue features, and we will not make a change that materially reduces core functionality for a paying Customer without notifying that Customer.

13. Termination

Access may be suspended or terminated by an administrator or by ObserveReport for material breach. Upon termination, credentials are deactivated and Customer Data will be made available for export for a reasonable period before deletion, except where retention is required by law.

14. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law provisions. The exclusive venue for disputes shall be the state and federal courts located in Clark County, Nevada, unless a separate written agreement states otherwise.

15. Changes to Terms

We may update these Terms from time to time. We will revise the "Last updated" date and, for material changes, provide additional notice. Continued use after changes take effect constitutes acceptance.

16. Contact

For questions about these terms, contact us at [email protected].